Last updated: June 2026

This Privacy Policy describes how RODESIGNE (“we”, “us”, “our”) collects, uses and protects your personal information when you visit, use or make a purchase from rodesigne.com (the “Site”), or otherwise communicate with us.

1. Information we collect

We collect personal information in the following ways:

Information you provide

• Contact & enquiry details — name, email, phone, company, and the content of project enquiries or messages you send us.
• Order & project details — billing and shipping address, items, and the information needed to prepare quotes, samples and deliveries.
• Payment information — processed securely by our payment providers; we do not store full card numbers.

Information collected automatically

• Device & usage data — IP address, browser and device type, time zone, pages viewed and how you interact with the Site.
• Cookies & similar technologies — used to run the Site, remember preferences, and measure performance and advertising. See “Cookies” below.

2. How we use your information

• To respond to enquiries, prepare quotes and estimates, and provide our products and services.
• To process orders, samples, payments, shipping and project delivery.
• To communicate with you about your enquiry, order or project.
• To operate, secure and improve the Site and prevent fraud.
• To send marketing communications where you have agreed or where permitted by law (you can opt out at any time).

3. Legal bases for processing

Where applicable law (such as the EU/UK GDPR or Thailand’s Personal Data Protection Act) requires it, we process personal information on the basis of: performance of a contract or pre-contract steps (e.g. preparing a quote); your consent (e.g. marketing); our legitimate interests (e.g. running and securing our business); and compliance with legal obligations.

4. Cookies

We use cookies and similar technologies to operate the Site, analyse traffic and support advertising. You can control cookies through your browser settings and, where shown, through our cookie banner. Blocking some cookies may affect how the Site works. For general information about cookies, see allaboutcookies.org.

5. How we share information

We do not sell your personal information. We share it only with trusted service providers who help us run our business, and only as needed, including:

• Shopify — our e-commerce platform that powers the Site.
• Analytics & advertising providers — such as Google and Meta, to measure and improve our marketing.
• Payment, shipping and logistics partners — to process payments and deliver orders.
• Authorities or advisors — where required by law or to protect our rights.

6. Advertising & analytics

We may use services such as Google Analytics and Meta (Facebook/Instagram) advertising tools to understand how visitors use the Site and to show relevant ads. You can opt out of interest-based advertising via the Digital Advertising Alliance, and through your Meta and Google ad settings.

7. International transfers

We operate internationally, with our team in Phuket, Thailand and a manufacturing and delivery network abroad. Your information may be transferred to and processed in countries other than your own. Where required, we take appropriate steps to protect it in line with this Policy and applicable law.

8. Data retention

We keep personal information for as long as needed to provide our services, maintain business and accounting records, and comply with legal obligations. We delete or anonymise it when it is no longer needed, or on valid request where the law allows.

9. Your rights

Depending on where you live, you may have the right to access, correct, update, delete or restrict the use of your personal information, to object to certain processing, to data portability, and to withdraw consent. To exercise any of these rights, contact us at sale@rodesigne.com. You may also have the right to complain to your local data protection authority.

10. Security

We use reasonable technical and organisational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Children

The Site is not intended for children, and we do not knowingly collect personal information from children.

12. Changes to this Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and we will update the “Last updated” date above.

13. Contact us

For any questions about this Policy or your personal information, contact:

Rome Estate Co., Ltd. (RODESIGNE)
Building no. 190/8, Moo 7, Si Suntorn Rd., Si Suntorn, Thalang District, Phuket 83000, Thailand
Email: sale@rodesigne.com · Phone: +66 62 567 2006